Case Studies

Background

A national transportation company’s security department wanted to develop a watchlist of those passengers that could potentially cause harm and or disruption to the company’s operations. The watchlist would track passenger profiles against both an internal passenger list and against national security watchlists. This new system would use a Salesforce presentation and reporting layer and draw comparisons against a series of cloud-based data structures.

Approach

Under the direction of TekBank’s project manager and using an Agile design development approach, we formed a comprehensive team of business development and technical experts to:

    • Define the business priorities
    • Develop a comprehensive list of functional requirements and specifications
    • Defined a detailed system architecture
    • Fully design and develop the system while conforming to the client’s Information Technology standards and practices
    • Work with the client personnel to test and implement the new system

In addition, TekBank provided full training and transfer of knowledge to the client’s personnel so that they could update and maintain the system without additional support from TekBank.

Results

This was very much a collaborative effort between the client and the TekBank team. The system was well documented and TekBank made sure to keep the client fully informed every step of the way. The watchlist system has been implemented into the client’s production environment and is currently in full use by the client’s security personnel. Since its implementation the reviews have been overwhelmingly positive, and as a result of this effort the relationship between TekBank and the client has strengthened.

Elevate Your Expertise With TekBank

TekBank
Headquarters

459 Herndon Pkwy
Suite 13

Herndon, VA 20170

TekBank
New York City

31 West 34th Street
Suite 8004

New York, NY 10001

TekBank
Florida Office

2940 Park Avenue
Suite 2A

Tallahassee, FL 32301

Get in Touch
with Us

(703) 348-3325

TekBank Headquarters

459 Herndon Pkwy
Suite 13

Herndon, VA 20170

TekBank New York City

31 West 34th Street
Suite 8004

New York, NY 10001

TekBank Florida Office

2940 Park Avenue
Suite 2A

Tallahassee, FL 32301

Get in Touch with Us

(703) 348-3325